Choosing a professional collection service to collect your delinquent accounts requires careful consideration. The decision involves more than simply awarding your business to the lowest bidder as the quality of service and performance of the agency you use will affect both your bottom line and your public image.
References and Reputation – AC Collections has many letters of reference available along with a long list of clients that will verify our business reputation.
Affiliations – AC Collections is a member of the following organizations:
- American Collections Association (ACA): Founded to help third-party collection agencies provide the best possible services to their clients, to serve as a clearinghouse for information, and to establish nationwide professional and ethical standards for the collection industry.
- Credit Bureau Associations: Equifax, Experian, and Trans Union.
- New Jersey Association of Collection Agencies.
Compliance With Licensing and Bonding Laws – We are bonded in the state of New Jersey as well as all other States which allows us to collect on any account anywhere in the United States.
Collector Training and Certification – AC Collections uses only ACA callers who are trained to use Professional Telephone Collectors Techniques and are certified by the ACA and compliant with the rules and regulations of the Fair Debt Collection Practices Act (FDCPA).
Remittance Schedule – AC Collections will remit funds collected as they clear our trust account. We do not hold your money any longer than necessary.
Special Services – AC Collections will customize any of our services to meet your collection requirements.. |